Server Rules

Preface

The GM Team does all it can to ensure a quality and safe playing environment for all players. As such, rules are in place to ensure that the game environment remains above a certain level, and also to prevent unnecessary situations to occur in-game.

Often times players just click "agree" when opening the game client without actually reading the terms of service. The game guidelines are displayed at the time of installation, are available here on the wiki, and on the main website, and as such, often times players who commit serious infractions of a or multiple rules, will be punished without being first contacted by a Game Master or staff representative, be it in-game or via the e-mail address registered to the player's account(s). It is the player's responsibility to understand and abide by all rules before entering the game environment. Failure to do so will result in swift and unbiased punishment.

CasualRO Rules

In-Game Rules

• Absolutely NO Botting, Hacking, 3rd Party Programs, Hardware Macros, etc.
  This includes, but is not limited to any device (electronic or otherwise) which performs actions in-game for a player-controlled character.
• Do not use bugs and glitches to your advantage and personal gain, all bugs must be reported. If you're found abusing a bug, you will be punished.
• Do not impersonate Game Masters or other players.
• Do not spam chats or skills in towns or during events. (Example: Storm Gust or Ice Wall)
  
• Do not vend or leave AFK chats in the middle of cities or near the Job Change & Refining Buildings.
• Vend on the sidewalks of Prontera.


Game Master / Mediator Related


• Game Masters or Mediators will never ask you for your personal information, username/password, items, etc.
• Game Masters or Mediators will never give away items, zeny, or assist players in any unfair way.
• Do not ask to become a Game Master or Mediator.
• Respect all Game Masters' and Mediator's authority.
• Game Masters and Mediators will not accept bribery.
• Do not in-game/forum PM ANY Game Masters (Including: jTynne) or Mediators for ANY reason. If you need assistance please submit a support ticket or post it on the forums. Anyone who violates this will be muted for 1 hour and for each repeate offense it will be increased by 2 hours. Any massive disregard and/or disrespect to this rule will lead to a removal from the server.


Player Relations


• Respect other players at all times.
• Do not kill steal or loot other players. (Excpetions include parties & MVP bosses)
  
• Do not collect mobs to pull on other players.
• No harassment, no sexism, no racism, and no discrimination will be tolerated.
• Do not scam other players for their zeny, item, account information, etc.
• MVP bosses are free-for-all, meaning kill stealing and looting rules do not apply to them. (For the exception of quest summoned MVPs)
• Players may not sell their accounts, items, or characters for money, items or favors outside of the gaming server.
• Players may not provoke or encourage dramatic behavior in any of the game's communication mediums.
• Players may not offer money, services, goods or other methods of bribery in exchange for non-donation items, currency or punishment reversals.


War of Emperium


• Limit to one alt per player inside the WoE map, provided the person is actively sieging.
• Do not trade other players within guild siege maps or castles.
• Do not vend inside of guild siege maps or castles.
• Do not create chatrooms inside guild siege maps or castles.
• Do not attempt to take a castle that is not open for the War of Emperium.


PVP (Player Versus Player)


• Players are asked to not KOS (kill on sight) other players, however, it is legal within the PVP maps.
• Players are not allowed to "chase" others to different PVP maps in order to kill them.
• If you come to PVP, expect to fight.
• Good sportsmanship is encouraged within the PVP arena, as well as throughout the rest of the server.


Central Prontera


• Do not duel in the center of town.
• Do not kill the monsters summoned in town, unless they are summoned for that purpose (ie, an event).
• Do not use vulgar or derogatory language excessively in town.
• Do not idle in the center of town while in a disguise that makes noise while standing.
• Do not idle in the center of town while in a large disguise.


Player/Staff Accountability


• Staff are not accountable for items misplaced, sold to an NPC or otherwise lost due to a mistake on the player's part.
• Players are accountable for their account information. If shared with others, Staff are not held accountable for any actions others may conduct while on the account. Moreso, Staff will not reimburse stolen or items lost due to the sharing of account information.
• Players are responsible for their account information. This includes but is not limited to account email addresses, usernames and passwords.
• Staff are accountable for all actions if they ever need to sign into a player's account to resolve issues a player is having on their account. All actions are logged and required to be reported immediately to the rest of the administrative staff.
• Players are held accountable for all actions made on their in-game or forum accounts. In the case of player fraud, investigations will only be issued in the case of no account information having been shared at any point by the owner of the account(s) the fraud took place.



Referral System & Voting Center


• Players may not abuse either system to gain extra items for their characters and accounts.
• Players agree to only voting once per each twelve hour period on ONE account only and understand all their actions are logged and monitored heavily, and also understand that should the staff find reason to believe the player is abusing the script, they are fully aware that their characters and accounts will be frozen.
• Players agree to not abuse the referral system by creating multiple accounts in order to earn referrals and also understand that if found doing so, all of the accounts in question will be frozen.
• Players understand that depending on the severity of each case, appropriate actions will be taken in disciplining them for abusing each script.
  
  Events & Rewards System
  

• Players may not abuse any system to gain extra items, cash points, or any other type of rewards for their characters and accounts.
• Players agree to only using ONE character on ONE account only (Specifically using more than one account on the same computer.) and understand all their actions are logged and monitored heavily, and also understand that should the staff find reason to believe the player is abusing events or rewards, they are fully aware that their characters and accounts will be frozen.
• Players agree to not abuse the events or any rewards system by creating multiple accounts in order to earn rewards and also understand that if found doing so, all of the accounts in question will be frozen.
• Players understand that depending on the severity of each case, appropriate actions will be taken in disciplining them for abusing each script.
  
  Other Rules
  

• You may not farm MVP mobs for Territory or Top Player points.
• You may not name change to a character with a completely blank name(all spaces). Your account will be frozen if you do not change it within 24hrs of notice.
• Do not advertise other RO servers, online games, sites, or hacking programs.
• Do not deface, insult, or degrade cRO. If you have an issue, please bring it to a GM's attention privately.
• Take responsibilty for your items, accounts, and personal information.
• Do not attempt to contact or meet up with other players outside of the game.
• Players are asked to not use Dead Branches near towns or low level dungeons.
• Players are asked not to duel in the vending area, but instead in PvP, or another more appropriate location.
• Players are not allowed to idle in Ides.
• Players are not allowed to @afk in Private Dead Branch rooms for more than 24hrs, first offence is a kick, second offense is permanent ban of the account(s) in question.

Punishment Guidelines

Depending on the severity of each individual case, as well as the individual player's behavioral record on the server, there are varying degrees of punishment. Please note that just because things are labeled as "First Offense", does not necessarily mean that offense levels cannot and/or will not be skipped and a second/third degree punishment administered. Every punishment is dealt with on a case by case basis and typically will involve the input of multiple Game Masters before a final verdict is reached.

Additional Notice: All punishments may be challenged or a revised punishment may be reached pending staff review. To ask for a second review of your punishment, please e-mail jtynne@casualro.com with the subject, "CasualRO - Punishment Review". Failure to conduct yourself in a respectful manner will result in your review being immediately declined.

Infractions / Punishments

Rule Infraction	1st Offense	2nd Offense	3rd Offense
General Rule Breaking	30-60 minute mute.	Temp Ban (24-48 hours).	Temp/Permanent Ban (1-2 Weeks)
Player/GM Disrespect	30-60 minute mute.	Temp Ban (24-48 hours).	Temp/Permanent Ban (1-2 Weeks)
Mute Evasion	Doubled mute on all characters involved.	Temp Ban (24-96 Hours) on all accounts involved.	Temp/Permanent Ban (1-2 Weeks) on all accounts, and/or IP addresses involved.
Mob Dropping / Player Griefing / Kill Stealing	3-6 Hour Mute.	Temp Ban (12 hours - 2 Weeks)	Permanent Ban
Player/Staff Harassment	3-12 Hour Mute.	Temp Ban (24-96 Hours) on all accounts/IP addresses involved.	Temp/Permanent Ban (1-4 Weeks) on all accounts/IP addresses involved.
Game Abuse / Exploits / 3rd Party Program Usage	Temp Ban (1-4 Weeks)	Permanent Ban on all Accounts/IP addresses involved.
Advertisements / Spamming / General Annoyance	1-3 Hour Mute	Temp Ban (24-96 Hours)	Temp/Permanent Ban (1-3 Weeks)
Drama Mongering / Fighting	3-6 Hour Mute	Temp Ban (24-96 Hours)	Temp/Permanent Ban (1-4 Weeks)
Selling Accounts	Permanent Ban
*Forum "Trolling" / Indirect Insults / Baiting / Passive Aggressive Trolling, etc.	Post Moderation (50%) / Warning	Permanent Forum Ban
* General Annoyance of Community or Staff Member / Flaming (In-Game/Forum/Elsewhere)	Removal from all game services. (Web/Game Server/Ventrilo)
** Rule Loopholing	Removal from all game services. (Web/Game Server/Ventrilo)

* Players who are found to cause unnecessary unrest within the community, or who consistently disrupt a member or members of staff's work.
** Defined as doing just enough to not get punished, but enough to push the limit of any rule or set of rules. This is determined on a case by case basis.

The Game Master Team reserves the right to change or add additional rules at any time.